Why Should I Outsource to OLS?
Outsourcing digital transcription work to OLS has myriad benefits... Recruitment and employment costs are completely eliminated, along with the nightmare of PAYE. There is no need to bother with expensive Employment Agencies. Your existing members of staff are freed up to concentrate on their key skills, increasing profitability. All of our team are highly qualified, time served legal secretaries.We put YOU, the customer first… every time. And you don’t even need to interview us!!
For further benifits to outsourcing your work to Outsource Legal Solutions, please visit our Benefits/How It Works page.
Why Shouldn’t I Offshore Instead?
Whilst we realise that there is a need for some larger organisations, such as hospitals, to send digital transcription work overseas for financial reasons, OLS feel that this could potentially be a false economy. Perhaps we should change the above question to “Why Should I Offshore?” to which there is only one answer, the possibility of saving money.
However, one senior member of staff in a leading Northern Law Firm described the difficulties thus: “(the work from offshore companies was of) poor quality – Indian transcribers often struggled to pick up on dialect or nuances, and a lack of understanding of legal jargon, phrasing and UK geography, meant a lot of time was spent correcting errors and filling in blanks.”
Other difficulties with offshoring legal work are: Social and political instability in many of these parts of the world. Ethical issues (many of the transcribers are paid little more than sweat-shop wages).
- Security
- Accountabilty
- Communication
- Annoying call-centres
- Many of these operations do not specialise
So please compare the above with these statements…
- OLS are a family company based in Norfolk.
- All of our team are time-served qualified legal secretaries.
- We pay our secretaries a decent, living wage.
Should a problem arise we are a simple phone call away. When you DO call you will be answered by Carol, Paul or a member of the OLS team, all friendly voices on the phone, NOT an anonymous call-centre employee. We specialise in what we know best. Please visit our Testimonials page to see what some of our customers have said.
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